Privacy Policy

Lovendo Privacy Policy

This Privacy Policy outlines how Lovendo ("we", "our", or "us") collects, uses, and shares personal information when you visit or make a purchase from (the “Site”).

Personal Information We Collect

Device Information: When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the web pages or products you view, websites or search terms that referred you to the Site, and your interaction with the Site.

Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

How We Use Your Personal Information

Order Information is used to fulfill orders placed through the Site (including processing payment, arranging shipping, and providing invoices/order confirmations), communicate with you, screen orders for potential risk or fraud, and provide information or advertising related to our products or services in line with your preferences.

Device Information is used to screen for potential risk and fraud, and to improve and optimize our Site (including analytics about customer interaction and assessment of marketing campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to assist us in using your Personal Information, as described above. For instance, we use Shopify to power our online store and Google Analytics to understand how our customers use the Site. We may also share your Personal Information to comply with laws, respond to lawful requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be relevant to you. You can learn more about targeted advertising and opt-out via the Network Advertising Initiative’s page or the Digital Advertising Alliance’s opt-out portal.

Do Not Track

Our Site does not alter data collection and use practices upon detecting a Do Not Track signal from your browser.

Your Rights

If you reside in certain territories (such as the European Economic Area), you have rights to access personal information we hold about you and request correction, update, or deletion of your personal information. For these requests, please contact us using the information below.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us by e-mail at